The Shoulder and Elbow Service

What is the Shoulder and Elbow Service?
The Shoulder and Elbow Service forms part of a range of services provided by the Sussex MSK Partnership. It is a service provided by clinicians called Advanced Practitioners. These are physiotherapists with specialist knowledge and skills in caring for patients with shoulder and elbow conditions. The aim of the service is to provide patients with a high quality service that is based in a community setting, such as a GP surgery.

Where are the Shoulder and Elbow Service clinics located?

Brighton and Hove
Sackville Road Surgery in Hove (If you require disability access at Sackville Road Surgery, please contact our team on the number below)
County Oak Medical Centre in Hollingbury.
Saltdean and Rottingdean Medical Practice in Saltdean
Seven Dials Medical Centre in Brighton (please note that the clinic room in Seven Dials is upstairs and is therefore not recommended for patients with mobility problems
Crawley: Crawley Hospital
Horsham: Horsham Hospital
Mid Sussex: The Vale

The following information is for all patients who have been offered an appointment in our service.

Who will I see and what will happen?

You have an appointment with a clinician who is best able to deal with your condition. Please allow about 30 minutes for your appointment (this may be longer or shorter depending on your clinical need). During the consultation:

  • You will be able to discuss your history and symptoms and the clinician will assess your condition.
  • You will get a chance to talk about different options for treatment, and receive information that will
    help you manage your condition.
  • The clinician will explain any medical treatments available, including risks and benefits.
  • Medical students or other trainee clinicians or colleagues may be observing in the consultation, as part of their training or supervision. The clinician will ask your permission for this to happen and it will only happen with your consent.


What should I bring? What else do I need to know?

  • Please bring a list of your current medicines, including prescribed and non-prescribed medicines (e.g. over the counter medicines and supplements). You do not need to bring your medicines with you.
  • If you have had a scan or X-Ray outside your local NHS provider, please send us your CD and contact us to arrange for these to be available at your appointment. Please bear in mind that it can take a long time to get hold of these, so the sooner you can let us know the better.
  • If appropriate, you may be offered a steroid injection during the appointment. Your clinician will always discuss this and ask for your consent first. If you do have an injection, you will be advised to rest for 30 minutes afterwards, and then consider whether you are safe to drive home.
  • Depending on your condition, you may need to expose your shoulder(s), so you can be examined properly.
  • You are welcome to bring a relative or a friend to your appointment. Alternatively, we can arrange a chaperone if you would like someone to be with you. This is an independent person specially trained to support patients. Please let our team know on 0300 303 8063 before the appointment if you would
    like a chaperone.
  • If you need an interpreter, please contact our team on 0300 303 8063 and we can arrange for one to be at the appointment with you. We can also arrange for interpreters for telephone appointments.


What will happen afterwards?

You will be able to discuss with the clinician what will happen next which may be one or a combination, of the following things:

  • You may be discharged from the service.
  • You may be sent for further tests, such as a blood test, x-ray or MRI scan.
  • You may be offered a follow-up appointment, either on the telephone or face-to-face.
  • You may be referred to a hospital of your choice if further advice or treatment is required.

Whatever happens, you will receive advice on how best to look after yourself and manage your condition. If you have any other questions, please let us know by contacting 0300 303 8063 where our team will be pleased to help you.

For information about shoulder or elbow pain or condition specific information, please click below: