Important Notice about coronavirus (COVID-19)
Due to these unprecedented times the safety of our patients and staff is our chief concern. Following national guidance we have stopped face to face appointments where possible. We will instead be conducting telephone consultations and offering a limited Physiotherapy service, allowing our staff to be redeployed to the hospital front line.
We have therefore changed our criteria as to when you should refer yourself into our service. If you feel you meet the criteria below or are very concerned about your condition, please fill in the attached self -referral form. The information you provide will be reviewed by a senior clinician and you will either be directed to self-management information or you will receive a telephone call so that a clinician can assess your clinical needs.
Telephone appointments -what to expect.
All our clinicians are able to provide an expert assessment and they will discuss your symptoms with you over the phone and discuss appropriate and available management options. They will be able to send you advice, exercises and video guidance depending on what is most appropriate for your particular condition.
If you are contacted by telephone, please note that the call may come from an unknown number.
PLEASE NOTE: If you feel you can self-manage your condition for the time being, please explore our website for more information so we can limit our resources to those who really need it at this time. If you still require assessment once the threat of Coronavirus has passed, you will be able to self-refer yourself from via our website.
Where possible, please STAY AT HOME, PROTECT THE NHS.
You can familiarise yourself with the symptoms and risk factors for coronavirus (COVID-19) on the NHS website and on the Government’s information page for coronavirus (COVID-19). If you are concerned contact NHS 111 who will advise you what to do next.
We will continue to do our best to provide you with an excellent service. We thank you for your patience during this challenging time. We have also collected resources about how to care for yourself at home. You can find them here.
Reasons to refer yourself to our service at the moment:
- Recent orthopaedic surgery
- Recent significant injury
- New neurological symptoms – pins and needles, numbness and/or associated weakness
- New severe spinal pain at night, waking you for considerable periods
- Back pain or pelvic pain associated with pregnancy
- If you are highly concerned about your condition
Brighton, Hove, Mid-Sussex, Crawley and Horsham
Following national guidance, we have suspended our normal service to enable our staff to be made available for redeployment into other areas of the NHS, but are continuing to provide only an essential service for those patients who require urgent clinical management.
Please use this referral form only if you think you meet the criteria below, otherwise please use our website information to self manage your condition until the coronavirus (COVID-19) risk has passed. For those accepted for clinical assessment you will be contacted by telephone in the first instance by a clinician who will assess your needs and agree the way forward with you.
Self-referral – East Grinstead only
If you are registered with an East Grinstead GP practice you can now self-refer into physiotherapy department at Queen Victoria Hospital.
Please click on the link below to self-refer:
Please note we do not currently offer domiciliary visits for physiotherapy. If you need to be treated at home, please contact your GP for information as to what is available for you.
If you have not received a confirmation email please check your junk email folder.
If you are currently awaiting an appointment you may find our FAQ page helpful.