Your Appointment

These pages are designed to answer the most common questions about your appointment, and help you understand what to expect.


COVID-19 FAQs

As restrictions have been lifted across the UK, patients are no longer being asked to wear a mask when visiting one of our sites.

Restrictions have also been eased for our MSK staff where mask wearing at all of our sites is now a personal choice.

We want to ensure that patients and staff continue to feel safe whilst we move through this next phase and therefore:

  • If you have symptoms of Coronavirus (COVID-19) or are feeling generally unwell, please call us so we can re-arrange your appointment.
  • If you feel anxious about being around other patients who are not wearing masks, please let us know so we can support you.
  • Please also let us know if you would prefer that your clinician wore a mask for the duration of your face to face appointment. Note: Some clinicians may choose to wear a mask as a personal preference.